What should be done if a client has an adverse reaction during a salon service?

In the event of a client experiencing an adverse reaction during a salon service, it is crucial to stop the service immediately and assess the situation. The health and safety of the client should always be the top priority. If the reaction appears severe or concerning, seeking medical assistance is essential to ensure that the client receives the appropriate care.

This approach aligns with best practices in the cosmetology field, where professionals are trained to recognize signs of adverse reactions and respond effectively. Continuing the service or applying soothing creams would not only disregard the client's current condition but may also exacerbate the situation. Additionally, informing the next client about the incident is not standard protocol; the focus should remain on addressing the immediate issue at hand to safeguard the affected client's wellbeing.